OVERVIEW

Enterprise Facility management is a contemporary solution that works together with businesses to provide complete perspective on facilities operation by bringing together space, people, assets and maintenance into a single system. As a result, businesses and organizations can establish a completely automated, healthier, more productive and safer environments - at lesser costs and efforts.

Maintenance Management System


Maintenance Management System provides Enterprise Asset Management (EAM), Property Management and Computerized Maintenance Management (CMMS) features that facilitates the asset managers to track, maintain and manage their assets, properties, facilities and equipment and get the best performance throughout their life-cycle.

Key Functions:

  • Asset Management
  • Preventive Maintenance Scheduling
  • Corrective Maintenance
  • Work Order Management
  • Automated Resource Management
  • Procurement & logistics Management
  • Contracts Management
  • Service Level (SLA) Management
  • Stores / Inventory Management
  • Property Management
  • Key Management
  • Asset Tracking with RFID, Barcodes
  • PPM Library with standard policies in-built
  • SMS approval for work orders
  • Configurable Work Order Approval Workflows
  • GIS Integration
  • On Screen visual display of work orders nearing
  • SLA breach with ageing information

Time And Attendance System


The Time and Attendance System provides improved efficiency, accuracy and productivity to the resource management and payroll process of organizations. This system has the roster management module inbuilt and integrates with the time & attendance and access control hardware systems to provide attendance, late clocking exceptions, overtime information of employees to the HR, Payroll and their respective departments.

Key Features:

  • Employee profile
  • Shift management and Roster generation
  • Roster approval and re-assignment
  • Employee / Department shift calendar
  • Track time-in and time-out of every personnel
  • Late clock-in, early clock-out and other exceptions list
  • Overtime calculation and reporting
  • Leave requests, approvals workflow
  • Permissions / on-duty requests, approvals workflow
  • Integration with multiple access control systems
  • Integration with other HR / Payroll Systems
  • Mobile SMS based clock-in/out and leave requests
  • Employee Tracking
  • Configurable comp-off expiry definition

  • Card Management System


    Card Management System helps to manage the creation, issuance and tracking of badges and passes to employees, contractors, daily visitors like drivers of employees, etc.

    Key Features:

  • Registration of employees, contractors, temporary staff and drivers
  • Issue of badges / passes to employees, contractors, temporary staff and drivers
  • User definable badge templates designing and printing
  • Temporary badge issue
  • Expiry dates setting for badges / passes issued and tracking
  • Email alerts to users on badges / passes that are nearing expiry
  • Registry of badges issued, badges expired and badges nearing expiry
  • Helpdesk & Knowledgebase System


    Helpdesk module manages the work flow of registering, assigning and resolving of the job requests and problems reported in a facility or organization. The full history of actions taken, events, follow-ups, messages exchanged, response times and user feedback can be tracked via the system that helps in analysis and improvement of the helpdesk and call resolution functions.

    Key Features:

  • Call booking via emails, self-registration, tele-calls and BMS / BAS alarms
  • Register problems, job requests etc.
  • Priority assignment based on nature of faults
  • Assign, distribute, monitor
  • Escalation based on SLAs defined
  • Recording of all events throughout the life cycle of a call
  • Exchange of information between job requestor and operator via Message option
  • Raise, track and close Work Orders
  • Record solutions and post in knowledgebase
  • SLA analysis and breach notification
  • Faults and solutions history
  • Call response analysis with remaining, turnaround,
  • SLA Elapsed and closure time
  • FAQs and Links
  • Helpdesk Call Status Dashboard
  • Space Management System


    Space Management System helps in tracking the space available in the facility and allocate space to departments and employees in an efficient manner, track occupancy for utilization analysis and reporting, help in department or project or account wise charge back and accounting leading to an efficiently managed space. The ability to manage the space by using floor-plans imported from AutoCAD, visually allocating space and the display of utilization analysis dashboard augments the user friendliness multi-fold.

    Key Features:

  • Create and manage space inventory along with their AutoCAD floor-plans
  • Assignment of space ownership to departments, accounts or projects
  • Seat allocation to employees based on department, account or project
  • Cross utilization of space across departments, accounts or projects
  • Allocate for specific time-slots, shifts and duration
  • Visual floor plan view for space utilization analysis - department / cost center wise
  • Extensive reporting capability
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    Travel Requests Management System


    Travel Requests Management System helps the travel desk to track and manage all travel related requests like air ticket reservation, visa processing, foreign currency purchase, hotel reservations, car rentals etc. The system also handles cost approval work flows, cross department charge backs, vendor invoices reconciliation and provides extensive reporting capabilities.

    Key Features:

  • Registering of travel requests along with individual preferences
  • Combined request for ticketing, visa, hotel & cab reservations, foreign currency purchase etc.
  • Cost estimates for approval
  • Multi-level / multi-department approval workflow management
  • Raising of work orders to vendors
  • Service fulfillment
  • Booking, cancellation and re-issue
  • Chargeback cross-department, cross-account / project
  • Extensive reporting and integration with financial applications
  • Visitor Management System


    The security requirements of large organizations and infrastructure are challenging and growing increasingly. Visitors should be screened, registered, signed in quickly and allowed to visit only the relevant areas via integration with access control devices. These challenges are managed efficiently by Visitor Management System

    Key Features:

  • Online requests for appointment
  • Pre-registration of groups and individuals
  • Email / SMS notifications
  • Today's appointments and expected visitors
  • Visitor self-sign-in using touch screen kiosks
  • Visitor sign-out
  • Business card scanning for speedy registrations
  • Enhanced Visitor history tracking
  • Blacklisting of visitors
  • Visitor photo and signature capture
  • Smartcards / e-Passports integration
  • Items carried in/out scanning
  • Visitor / Contractor badge designing and printing
  • Overstay alerts and Emergency SMS alerts
  • Gate pass printing & Returnable items tracking
  • MS Exchange / MS Outlook integration for
  • appointments calendar
  • Access control system / Turnstile gates integration
  • Multi-level gate pass approval workflow
  • Multi-tier visitors' approval process
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    Tenant Billing System


    Tenant Billing System captures the resource utilization data of tenants directly from the corresponding meters via the Building Management/Automation Systems (BMS/BAS) and generates bills automatically based on the defined utility wise / slab wise billing rates. The fixed service charges, monthly rentals, maintenance fee etc can also be configured tenant / property wise.

    Key Features:

  • Manage property, tenant, owner, lease and contract information
  • Tenant move-in, subscriptions, move-out
  • Setting up of rate card - service wise, slab wise, property group wise etc. for various timeline etc.
  • Automatic meter reading via BMS/BAS systems
  • Import of meter readings or manual input
  • Automatic bill generation and mass emailing / printing
  • Multiple in-built consumption logic and ad-hoc services billing
  • Tenant payments and credit notes tracking
  • Bill registers, tenant ledgers, receivables statement
  • Occupancy / Vacancy Analysis
  • Reminders for lease contracts nearing expiry
  • Integration with other financial applications
  • Bills with consumption pattern and carbon footprint
  • Mobile Management System


    Mobile module enables service technicians, managers and other users to access app via devices that support Windows Phone, Android and Apple iOS platforms. The ability to dispatch service calls and work orders with complete information on the asset, the location of the asset, the problem and the details of the work to be carried out, the tools required, the spares to be used etc. directly to technicians mobile devices enhances significantly the efficiency, quality of work and the speed of service to the end-users.

    Key Features:

  • Asset tracking
  • Work order processing with inventory management
  • Inspection and audits
  • Helpdesk calls recording and processing
  • Record meter readings
  • Facility reservation
  • Visitor pre-registration
  • Track technician location via GPS
  • Push notifications for work order assignment
  • Consignments tracking with recipient signature
  • Facility Booking System


    Facility Booking System helps streamlining of reservation and usage of common and individual facilities by businesses within a facility or building complex. The internet / intranet enabled facility booking, approval and billing operations across organizations enhances operations efficiency. Meeting rooms, conference halls, desk space, office space auditoriums, high cost equipment, training facilities etc. can be booked via the system.

    Key Features:

  • Facilities directory
  • Online / Offline booking requests
  • Visual booking using graphical interface
  • Confirmation, rejection, suggestion of alternate facilities
  • Re-allocation, cancellation, block booking
  • Email / SMS notifications
  • Billing with payment gateway integration
  • Inviting internal & external attendees for meetings
  • Scheduling of refreshments orders to catering
  • Switch on / off HVAC and lighting automatically with BAS / BMS integration
  • Pre-registration of attendees with visitor management
  • Car park booking
  • Display of user calendars from MS Exchange
  • Bi-Directional MS Exchange / MS Outlook integration for booking

  • Energy Dashboards System


    Energy Dashboards provides a high level view of the energy utilization, water consumption, green power generation and monetary savings with drill-downs for more detailed analysis. The intuitive management dashboards are developed using Microsoft Silverlight technology providing excellent user experience and is a must have tool for the top management and managers of green buildings and large facilities.

    Key Features:

  • Resource wise consumption trends
  • Alerts on consumption beyond set limits
  • Bar / Trend / Pie Charts for easy analysis
  • Comparison and analysis options on various consumption data
  • Records history of increase or decrease in consumption with reasons updating the knowledge repository for future analysis
  • Greenhouse gas accounting / carbon accounting
  • Green building certification related reports
  • Monetary savings reports
  • Energy utilization thresholds configuration
  • Alerts on excess utilization
  • Easy integration with popular BMS / BAS systems
  • Custom integration with meters / devices that support popular protocols
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    Smart Facility System


    The Smart Facility System for mobile devices is an essential component of the Smart Buildings of the future providing the control and operation functions of all electro-mechanical systems based on end-user’s actual requirement and preference leading to energy savings and full-fledged automation by integrating with leading Automation Systems (BMS/BAS). The mobile app also provides all features required by end-users of an office building or a manufacturing facility.

    Key Features:

  • Automatic operation of lighting, air-conditioning etc. based on entry and exit
  • Personalization of operating parameters of equipment to enhance user comfort
  • Panic Button for raising alarms (Safety & Security)
  • Automated hot-desk booking, intimation of arrival/exit of managers to secretaries
  • Fire, Security and other critical equipment alarms notification
  • Live camera access with CCTV System integration
  • Display of live video in case of fire/security alarms
  • Our Skills

    Our expertise cuts across all fields including:

    Security
    95%
    Accessories
    90%
    Utilities
    90%
    Janitorial
    90%
    Components
    90%
    Design
    90%
    Sanitary
    90%
    Fabricates
    90%

    Our Core Values

  • To promote and practice professional conduct and work ethics at all times.
  • To provide exceptional quality service, second to none.
  • To work co-operatively with our staff and clients as a team.
  • To support our staff and clients to achieve a common goal.
  • To always maintain integrity, fairness and honesty - the cornerstones on which Wittitech Maintenance Consultancy was founded.
  • To be able to adjust to meet the changing needs of our customers and marketplace.
  • To stay well informed of new techniques and new products.
  • To be an environmentally responsible consultancy.
  • To have fun at work and keep a sense of humour
  • FEATURED CUSTOMER