Enterprise Facility management is a contemporary solution that works together with businesses to provide complete perspective on facilities operation by bringing together space, people, assets and maintenance into a single system. As a result, businesses and organizations can establish a completely automated, healthier, more productive and safer environments - at lesser costs and efforts.
Maintenance Management System provides Enterprise Asset Management (EAM), Property Management and Computerized Maintenance Management (CMMS) features that facilitates the asset managers to track, maintain and manage their assets, properties, facilities and equipment and get the best performance throughout their life-cycle.
- Asset Management
- Preventive Maintenance Scheduling
- Corrective Maintenance
- Work Order Management
- Automated Resource Management
- Procurement & logistics Management
- Contracts Management
- Service Level (SLA) Management
- Stores / Inventory Management
- Property Management
- Key Management
- Asset Tracking with RFID, Barcodes
- PPM Library with standard policies in-built
- SMS approval for work orders
- Configurable Work Order Approval Workflows
- GIS Integration
- On Screen visual display of work orders nearing
- SLA breach with ageing information
The Time and Attendance System provides improved efficiency, accuracy and productivity to the resource management and payroll process of organizations. This system has the roster management module inbuilt and integrates with the time & attendance and access control hardware systems to provide attendance, late clocking exceptions, overtime information of employees to the HR, Payroll and their respective departments.
Shift management and Roster generation
Roster approval and re-assignment
Employee / Department shift calendar
Track time-in and time-out of every personnel
Late clock-in, early clock-out and other exceptions list
Overtime calculation and reporting
Leave requests, approvals workflow
Permissions / on-duty requests, approvals workflow
Integration with multiple access control systems
Integration with other HR / Payroll Systems
Mobile SMS based clock-in/out and leave requests
Configurable comp-off expiry definition
Card Management System helps to manage the creation, issuance and tracking of badges and passes to employees, contractors, daily visitors like drivers of employees, etc.
Registration of employees, contractors, temporary staff and drivers
Issue of badges / passes to employees, contractors, temporary staff and drivers
User definable badge templates designing and printing
Temporary badge issue
Expiry dates setting for badges / passes issued and tracking
Email alerts to users on badges / passes that are nearing expiry
Registry of badges issued, badges expired and badges nearing expiry
Helpdesk module manages the work flow of registering, assigning and resolving of the job requests and problems reported in a facility or organization. The full history of actions taken, events, follow-ups, messages exchanged, response times and user feedback can be tracked via the system that helps in analysis and improvement of the helpdesk and call resolution functions.
Call booking via emails, self-registration, tele-calls and BMS / BAS alarms
Register problems, job requests etc.
Priority assignment based on nature of faults
Assign, distribute, monitor
Escalation based on SLAs defined
Recording of all events throughout the life cycle of a call
Exchange of information between job requestor and operator via Message option
Raise, track and close Work Orders
Record solutions and post in knowledgebase
SLA analysis and breach notification
Faults and solutions history
Call response analysis with remaining, turnaround,
SLA Elapsed and closure time
FAQs and Links
Helpdesk Call Status Dashboard
Space Management System helps in tracking the space available in the facility and allocate space to departments and employees in an efficient manner, track occupancy for utilization analysis and reporting, help in department or project or account wise charge back and accounting leading to an efficiently managed space. The ability to manage the space by using floor-plans imported from AutoCAD, visually allocating space and the display of utilization analysis dashboard augments the user friendliness multi-fold.
Create and manage space inventory along with their AutoCAD floor-plans
Assignment of space ownership to departments, accounts or projects
Seat allocation to employees based on department, account or project
Cross utilization of space across departments, accounts or projects
Allocate for specific time-slots, shifts and duration
Visual floor plan view for space utilization analysis - department / cost center wise
Extensive reporting capability
Travel Requests Management System helps the travel desk to track and manage all travel related requests like air ticket reservation, visa processing, foreign currency purchase, hotel reservations, car rentals etc. The system also handles cost approval work flows, cross department charge backs, vendor invoices reconciliation and provides extensive reporting capabilities.
Registering of travel requests along with individual preferences
Combined request for ticketing, visa, hotel & cab reservations, foreign currency purchase etc.
Cost estimates for approval
Multi-level / multi-department approval workflow management
Raising of work orders to vendors
Booking, cancellation and re-issue
Chargeback cross-department, cross-account / project
Extensive reporting and integration with financial applications
The security requirements of large organizations and infrastructure are challenging and growing increasingly. Visitors should be screened, registered, signed in quickly and allowed to visit only the relevant areas via integration with access control devices. These challenges are managed efficiently by Visitor Management System
Online requests for appointment
Pre-registration of groups and individuals
Email / SMS notifications
Today's appointments and expected visitors
Visitor self-sign-in using touch screen kiosks
Business card scanning for speedy registrations
Enhanced Visitor history tracking
Blacklisting of visitors
Visitor photo and signature capture
Smartcards / e-Passports integration
Items carried in/out scanning
Visitor / Contractor badge designing and printing
Overstay alerts and Emergency SMS alerts
Gate pass printing & Returnable items tracking
MS Exchange / MS Outlook integration for
Access control system / Turnstile gates integration
Multi-level gate pass approval workflow
Multi-tier visitors' approval process
Tenant Billing System captures the resource utilization data of tenants directly from the corresponding meters via the Building Management/Automation Systems (BMS/BAS) and generates bills automatically based on the defined utility wise / slab wise billing rates. The fixed service charges, monthly rentals, maintenance fee etc can also be configured tenant / property wise.
Manage property, tenant, owner, lease and contract information
Tenant move-in, subscriptions, move-out
Setting up of rate card - service wise, slab wise, property group wise etc. for various timeline etc.
Automatic meter reading via BMS/BAS systems
Import of meter readings or manual input
Automatic bill generation and mass emailing / printing
Multiple in-built consumption logic and ad-hoc services billing
Tenant payments and credit notes tracking
Bill registers, tenant ledgers, receivables statement
Occupancy / Vacancy Analysis
Reminders for lease contracts nearing expiry
Integration with other financial applications
Bills with consumption pattern and carbon footprint
Mobile module enables service technicians, managers and other users to access app via devices that support Windows Phone, Android and Apple iOS platforms. The ability to dispatch service calls and work orders with complete information on the asset, the location of the asset, the problem and the details of the work to be carried out, the tools required, the spares to be used etc. directly to technicians mobile devices enhances significantly the efficiency, quality of work and the speed of service to the end-users.
Work order processing with inventory management
Inspection and audits
Helpdesk calls recording and processing
Record meter readings
Track technician location via GPS
Push notifications for work order assignment
Consignments tracking with recipient signature
Facility Booking System helps streamlining of reservation and usage of common and individual facilities by businesses within a facility or building complex. The internet / intranet enabled facility booking, approval and billing operations across organizations enhances operations efficiency. Meeting rooms, conference halls, desk space, office space auditoriums, high cost equipment, training facilities etc. can be booked via the system.
Online / Offline booking requests
Visual booking using graphical interface
Confirmation, rejection, suggestion of alternate facilities
Re-allocation, cancellation, block booking
Email / SMS notifications
Billing with payment gateway integration
Inviting internal & external attendees for meetings
Scheduling of refreshments orders to catering
Switch on / off HVAC and lighting automatically with BAS / BMS integration
Pre-registration of attendees with visitor management
Car park booking
Display of user calendars from MS Exchange
Bi-Directional MS Exchange / MS Outlook integration for booking
Energy Dashboards provides a high level view of the energy utilization, water consumption, green power generation and monetary savings with drill-downs for more detailed analysis. The intuitive management dashboards are developed using Microsoft Silverlight technology providing excellent user experience and is a must have tool for the top management and managers of green buildings and large facilities.
Resource wise consumption trends
Alerts on consumption beyond set limits
Bar / Trend / Pie Charts for easy analysis
Comparison and analysis options on various consumption data
Records history of increase or decrease in consumption with reasons updating the knowledge repository for future analysis
Greenhouse gas accounting / carbon accounting
Green building certification related reports
Monetary savings reports
Energy utilization thresholds configuration
Alerts on excess utilization
Easy integration with popular BMS / BAS systems
Custom integration with meters / devices that support popular protocols
The Smart Facility System for mobile devices is an essential component of the Smart Buildings of the future providing the control and operation functions of all electro-mechanical systems based on end-user’s actual requirement and preference leading to energy savings and full-fledged automation by integrating with leading Automation Systems (BMS/BAS). The mobile app also provides all features required by end-users of an office building or a manufacturing facility.
Automatic operation of lighting, air-conditioning etc. based on entry and exit
Personalization of operating parameters of equipment to enhance user comfort
Panic Button for raising alarms (Safety & Security)
Automated hot-desk booking, intimation of arrival/exit of managers to secretaries
Fire, Security and other critical equipment alarms notification
Live camera access with CCTV System integration
Display of live video in case of fire/security alarms
Our expertise cuts across all fields including:
To promote and practice professional conduct and work ethics at all times.
To provide exceptional quality service, second to none.
To work co-operatively with our staff and clients as a team.
To support our staff and clients to achieve a common goal.
To always maintain integrity, fairness and honesty - the cornerstones on which Wittitech Maintenance Consultancy was founded.
To be able to adjust to meet the changing needs of our customers and marketplace.
To stay well informed of new techniques and new products.
To be an environmentally responsible consultancy.
To have fun at work and keep a sense of humour